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General terms and conditions of business

Studio 54 Betriebs GmbH
Dorfstrasse 40, 8834 Schindellegi
Business address: Talstrasse 54A, 7270 Davos Platz
Email: info@studio54.swiss
Telephone: +41 77 253 13 59
Website: www.studio54.swiss

1. Scope

These General Terms and Conditions (GTC) govern the contractual relationship between Studio 54 Betriebs GmbH (hereinafter referred to as "Hotel") and its guests (hereinafter referred to as "Guest"). The GTC apply to all bookings, regardless of whether they are made directly via the Hotel's website, by telephone, by email, or via third-party providers (e.g., Booking.com, Expedia, etc.).

2. Contract conclusion and booking

  • A booking becomes binding upon confirmation by the hotel.

  • Bookings can be made via the website, third-party providers, email or telephone.

  • For online bookings, the contract is valid upon completion of the booking and payment.

  • The contract also comes into effect upon verbal or written confirmation of a booking by the hotel.

3. Prices and Payment

  • All prices are quoted in Swiss francs (CHF) and include value added tax (VAT).

  • Tourist taxes:

    • For direct bookings through the hotel, the tourist tax is included in the price.

    • For bookings made through third-party providers, tourist taxes are not included and must be paid separately.

  • Payment methods:

    • Payment is made at the time of booking via the payment methods available on the website (credit cards, TWINT, Apple Pay, Google Pay, Samsung Pay, Reka, PF Pay, Centi, American Express, Diners Club, Discover, Klarna).

  • No security deposit is required for short-term rentals.

4. Cancellation policy and no-show

  • Free cancellation is only possible if this option was selected during booking.

  • Standard bookings cannot be cancelled free of charge.

  • In the event of a "no-show" (failure to appear without prior cancellation), the entire booking amount will be due.

5. Check-in and check-out

  • Check-in: 15:00 – 19:00 Uhr

  • Check-out: bis 10:00 Uhr

  • Ein Early Check-in oder Late Check-out ist auf Anfrage möglich. Dabei können Zusatzkosten entstehen, falls zwischen Gast und Hotel eine entsprechende Vereinbarung getroffen wird.

  • Falls Gäste nicht zur angegebenen Zeit erscheinen, wird um Kontaktaufnahme gebeten. Falls zusätzlicher Arbeitsaufwand für das Personal entsteht, können Gebühren anfallen.

6. Liability and damages

  • The guest is liable for all damages caused during their stay in the hotel room.

  • If a guest causes damage, they are liable for the full cost of repair or replacement. The hotel may also charge a fee for additional administrative and labor costs.

  • Theft or loss of hotel inventory can be reported to the police.

  • The hotel is not liable for lost items or accidents on the premises.

  • The guest is liable for any damage caused by them or their companions. This also applies to damage caused by excessive soiling.

7. House Rules

  • All rooms are non-smoking. A minimum fee of CHF 100 will be charged for violations.

  • Pets are not allowed.

  • If the room, especially the kitchen, is left uncleaned, a minimum cleaning fee of CHF 100 will be charged.

  • Quiet hours: from 10:00 PM to 7:00 AM.

  • For the safety of guests, the hotel is under video surveillance.

8. Impossible arrival & early departure

  • If the guest is unable to travel due to force majeure, the obligation to pay for the unused nights is waived.

  • If the guest departs prematurely, the full booking amount remains due, unless the room can be rented to someone else.

9. Hotel Liability

The hotel is liable for damages incurred by the guest due to intentional or grossly negligent conduct on the part of the hotel or its staff. Any further liability, particularly for ordinary negligence, is excluded.

The hotel is not liable for loss, theft, or damage to valuables, cash, securities, or other precious items belonging to the guest, unless these have been expressly entrusted to the hotel for safekeeping. In any case, the hotel's liability is limited to the maximum amounts stipulated by Swiss law.

The hotel accepts no liability for services provided by third parties that are used by the guest, in particular for external service providers such as transport, tourism or leisure services.

Force majeure or other circumstances beyond the hotel's control (e.g. natural disasters, strikes, official orders, power outages) release the hotel from its obligation to perform, without the guest being able to derive any claims for damages from this.

The guest is obliged to report any damage or defects to the hotel immediately in order to enable a quick remedy.

10. Data protection

The protection of personal data is important to us. The privacy policy can be viewed at the following link: Privacy Policy

11. Final Provisions

All disputes arising from this contractual relationship are governed exclusively by Swiss law. The place of jurisdiction is the hotel's registered office in the Canton of Schwyz, Switzerland.

Should any provision of these Terms and Conditions be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a provision that comes as close as possible to the economic purpose of the original provision.

Any changes or additions to these terms and conditions must be in writing.

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